Privacy Policy

Last Updated: May 2026

Earthline Excavations (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.earthlineexcavations.com.au and use our services. We comply with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth).

1. Information We Collect

We may collect personal information from you when you voluntarily submit it through our website forms or contact endpoints. This includes:

Contact Data: Name, email address, and phone number.

Project Data: Property address, location details, and specific project requirements (e.g., dam restoration, driveway grading, site cuts).

Technical Data: IP address, browser type, and usage data collected automatically via cookies to optimize website performance.

2. How We Use Your Information

We use the information we collect to operate our business and provide our civil and rural earthmoving services, specifically to:

Respond to quote requests and inquiries.

Organize and execute free on-site inspections.

Communicate with you regarding project scheduling, variations, or updates.

Maintain accurate customer management records within our secure customer relationship management (CRM) platform.

Comply with statutory legal obligations.

3. Disclosure of Your Information

We do not sell, rent, or trade your personal information. We may disclose your data to trusted third-party service providers who assist us in operating our website and conducting our business (such as our secure CRM hosting provider), provided those parties agree to keep this information strictly confidential. We may also disclose information if required to do so by Australian law.

4. Data Security

We employ commercial-grade security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. While we take all reasonable precautions, no data transmission over the internet can be guaranteed as 100% secure.

5. Access and Correction

Under the Australian Privacy Principles, you have the right to access, update, or request the deletion of the personal information we hold about you. To make a request, please contact us directly using the details provided below.

6. Contact Us

If you have any questions or complaints regarding this Privacy Policy, please contact the site office:

Business Name: Earthline Excavations

Address: 8 Whelans Place, Romsey, VIC 3434

Phone: 0436 350 772

Email: [email protected]